Corporate Insight Monitor AwardsThe Monitor Awards are Corporate Insight’s annual reports recognizing financial services firms for excellence in the online and offline experience they offer prospects, clients and advisors. The awards are presented to firms across the financial services industry encompassing annuities, asset management, banking, brokerage, credit cards, insurance and retirement.

Monitor Awards Methodology
Using our proprietary Website Audit benchmarking software, each Monitor team reviews and grades the key online features offered by the firms in their coverage group. Our experienced analysts use these results and relevant industry trends to recognize the leaders and innovators across the industry. Firms are awarded Gold, Silver and Bronze Monitors for a variety of categories that are essential to the user experience.

Monitor Award categories vary by industry. A few examples include:

  • Website Navigation & Usability
  • Account Statements
  • Homepage Design
  • Transaction Capabilities
  • Interactive Tools & Calculators
  • Account Information
  • Education Resources
  • Advisor Sales Materials
  • Online Help
  • Product Information
2013 Gold Monitor Award Winners
Without further ado, here is a look at the financial services firms that received Gold Monitor Awards in 2013. To learn more about promoting your firm's award winnings, please contact us.

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2013 Gold Monitor Award Winners Slide Decks
For a more detailed look at the firms that received gold this year and the best practices that earned them top billing, please check out our Gold Monitor Award Winners slide decks. We will be releasing the slide decks throughout the month of February.

 

2013 Monitor Awards Press Coverage
Official Corporate Insight 2013 Monitor Awards Press Release
Wall Street & Technology: Fidelity, E*TRADE, Schwab Top 2013 eMonitor Awards
American Banker: Online Lenders, Big Banks Vie for Website Gold
News Nuggets: Vanguard, Fidelity Rake in Website Golds
Mobile Adoption Rate Still Low Among Insurance Customers